Retailer's Key

Privacy Policy

RetailersKey (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, software, and services (collectively, the “Services”).

1. Information We Collect2. How We Use Your Information3. Cookies and Tracking Technologies 4. Data Sharing and Disclosure5. Third-Party Services6. Data Storage & Security7. Data Retention8. Your Rights9. Email and Communications10. Children’s Privacy11. Changes to This Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Name, email address, phone number
  • Business name and business details
  • Billing and payment information
  • Account login credentials
  • Support requests and communications
  • Store data such as products, customers, orders, and inventory


2. How We Use Your Information

We use collected data to:

  • Provide, operate, and maintain our services
  • Create and manage user accounts
  • Process payments and subscriptions
  • Improve platform performance and features
  • Provide customer support and technical assistance
  • Send service-related communications (updates, alerts, notices)
  • Ensure security and prevent fraud


3. Cookies and Tracking Technologies 

RetailersKey uses cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze platform usage

You can disable cookies in your browser settings, but some features may not function properly.


4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only with:

  • Trusted third-party service providers (hosting, payment processors, email services)
  • Legal authorities if required by law
  • Business partners only when necessary to deliver services

All third parties are required to follow strict data protection standards.


5. Third-Party Services

RetailersKey integrates with third-party platforms such as:

  • Payment gateways
  • Shipping providers
  • Marketplaces and analytics tools

Your use of these services is subject to their own privacy policies. RetailersKey is not responsible for third-party data practices.


6. Data Storage & Security

We use reasonable technical and organizational security measures to protect your data, including:

  • Secure servers
  • Access control
  • Encrypted connections (SSL)

However, no system is 100% secure. We cannot guarantee absolute data security.


7. Data Retention

We retain your data:

  • As long as your account is active
  • As needed to provide services
  • As required for legal, accounting, or compliance purposes

After account termination, data may be deleted after a defined retention period.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to data processing

You can submit requests by contacting us at the email below.

9. Email and Communications

We may send:

  • Account-related emails
  • System updates
  • Service notifications

You may opt out of marketing emails at any time, but service-related messages are necessary for account operation.

10. Children’s Privacy

RetailersKey is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.

Continued use of the Services indicates acceptance of the updated policy.